We do charge a $49 cancellation fee if you do not cancel your subscription within the renewal period and you want to cancel your subscription within 48 hours after the automatic renewal.
However, we understand that productions can take longer than expected and funds can be limited.
Because of this, anyone who has cancelled their subscription after the renewal period and charged a $49 cancellation fee, can renew their subscription any time within 1 year to receive a $49 credit towards their new subscription.
Before you renew your subscription, please contact us at: sales@junglesoftware.com to receive this credit.