Pausing Subscription

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Pausing Your Gorilla Subscription

If you have a Monthly Gorilla subscription and need to take a short break, you may be able to pause your subscription for 30 days after your current billing cycle ends.

Before You Pause

Before pausing your subscription, please make sure any Gorilla schedules, budgets, and related files are saved in your Documents folder.

Important: Do not delete the Gorilla folder in your Documents folder. Your Gorilla data is stored on your computer, not on Jungle Software servers.

How to Pause Your Subscription

  1. Save any schedules and budgets you have in Gorilla to your Documents folder.
  2. Go to the My Account tab on this website.
  3. Select My Subscriptions.
  4. Find the subscription you want to pause.
  5. Select the View button next to the subscription.
  6. Select Pause.

Pause Rules

  • Only Monthly subscriptions are available to pause.
  • Your subscription will pause for 30 days.
  • The pause begins after your current billing cycle ends.
  • Your Gorilla data will remain available as long as you do not uninstall Gorilla or delete your Gorilla files.

If You Cancel Instead of Pause

If you cancel your subscription instead of pausing it, please do not uninstall Gorilla or delete the Gorilla files on your computer.

Important: All of your Gorilla data resides on your computer. Jungle Software does not store any of your Gorilla schedules, budgets, or project files.

If you resubscribe later, you can activate your existing copy of Gorilla with a new activation key. When you receive the new activation key, use that key to activate the Gorilla program already installed on your computer.

This allows your existing Scheduling and Budgeting information to be available again, as long as the Gorilla program and your Gorilla files were not deleted.

Quick Summary

  • Monthly subscriptions may be paused for 30 days.
  • The pause begins after the current billing cycle ends.
  • Save your schedules and budgets before pausing.
  • Do not delete the Gorilla folder in your Documents folder.
  • If you cancel and resubscribe later, use your new activation key with the Gorilla program already on your computer.

Take a Peek at Scheduling

Watch a short video and learn how easy it is to get started with Gorilla Scheduling.

Take a Peek at Budgeting

Watch a short video and learn how easy it is to get started with Gorilla Budgeting.

FAQ

Need help? Here are some commonly asked questions & answers.

Get started right away!